Home / 🟠 AREAS / Leadership / Strategy
Strategy
Abitello grows by managing small properties better and cheaper than a traditional manager — through processes that are written down and automated.
Where we play
Small properties with roughly 20 to 50 units, residential and commercial, whose owners are private persons or small companies. They are too small to interest the large managers and too large to run as a side job.
How we win
- Playbook first — every process is written down in this playbook before it is automated. What is written can be taught, checked and automated.
- Automation second — routine contact with tenants and owners runs through automated interfaces; the AI Factory builds them.
- People for the exceptions — a person handles what needs judgement, and is free to do it well.
The steps
| Step | Goal |
|---|---|
| 1. First property | one property managed end to end, every process written down |
| 2. Repeatable | the second and third property taken over with the same playbook |
| 3. Automated | the routine of every process automated; growth without more administration |
How we steer
Strategic goals are reviewed together once a quarter: what was reached, what was learned, and what changes in the playbook as a result.