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Process map
All of Abitello's processes on one page, grouped into management, core and support processes. Every process is an area of this playbook.
Management processes
They steer the company and set its direction.
- Leadership — values, strategy, business model, feedback.
Core processes
They create the value for owners and tenants.
- Customers — from first contact to long-term client.
- Services — what we offer to owners and tenants.
- Operations — running the properties, day to day.
- Communication — what we say to the outside world.
- AI Factory — building the automation that runs the core processes.
Support processes
They keep the company running.
- Finance — Abitello's books, payments, taxes.
- Personnel administration — contracts, time, absences, payroll.
- ICT — systems, accounts, backups, security.
- Infrastructure — workplaces and equipment.
- Insurance — the company's own cover.
- Knowledge Management — this playbook.
Describing every process on this map is the project Process map.