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Business model

Abitello takes over the management of small properties for a fee, and keeps its own costs low by automating the routine.

The model follows the nine fields of the Business Model Canvas.

Field	At Abitello
Customer segments	owners of small properties, about 20–50 units, residential and commercial
Value proposition	a property that runs without the owner, with full transparency
Channels	personal network, recommendations by owners, the website
Customer relationships	personal at the start and in exceptions, automated in the routine
Revenue streams	a management fee per mandate, set out in the offer; extra services charged separately
Key resources	the playbook, the automation, the team's property-management know-how
Key activities	managing properties, describing processes, automating them
Key partners	craftsmen and service providers, banks, insurers, software providers
Cost structure	people, software and hosting; low, because the routine is automated

What the management fee covers is in Services.